You need to Connect your Instagram Business account with Influencerbit app. When you do that, our app starts to get data when anyone tags / mentions your account and other key statistics.
1. Make sure your Instagram Account is a Business Account
Make sure your Brand's Instagram account is a business account. If it is a personal account, you would need to make it a business account. Luckily, it's very easy and only takes a few minutes. We have written about it here.
2. Go to Quick Start (at bottom left in dashboard) & Choose "Connect your Facebook / Instagram" option
3. Connect your Facebook / Instagram with Influencerbit
Influencerbit is a verified facebook application and you need to connect your facebook / instagram with it so we can track insights and mentions.
Follow the guided steps to connect your account with facebook.
Click on "Continue" and select the instagram business account which you want to associate.
Make sure to select the instagram business account you want to track insights and mentions for, and the corresponding facebook account connected to that instagram account. You can also select all and we will choose the right one ourself automatically.
Facebook is the parent company for Instagram and they designed it so that every instagram business account is connected to a facebook page.
Select the corresponding facebook page/pages that is associated with the instagram business account which you are setting-up. We won't post to your facebook / instagram but it is a needed step in the way facebook api work.
Review the permissions and click "Done"
Your IG Account will be shown beneath the Connect with Facebook Button.
You can also go to Settings >> Social Accounts and see the connected Social Account.
If you have not used Influencerbit in the last 60 days, you would have to re-authenticate again.
Please reach out to us via the chat in the bottom right (or mail us firstname.lastname@example.org) if you are stuck anywhere or have any questions.
We are all in and want to make Influencerbit a success and would really love to listen to your feedbacks. We wanna hear all - the good, bad, ugly!
We will be more than happy to give you a demo and help you with integration. Feel free to book a call from here: https://calendly.com/influencerbit